Service Codes
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Setups > Staff Related Codes > Service List |
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Setups > Staff Related Codes > Service Codes |
Purpose
Service codes are provided within Timemaster to allow you to have more than one set of activities on a project. For example, you may require one set of activities for the Planning Section and another set for the Estates Management Section. For this you would create two service codes and create two sets of activities, each under its own service. Each staff record is associated with a particular service, and each project or task is associated with a service.
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Data Entry
Item |
Database Item |
Description |
Service Code |
service |
The code used to identify the Service |
Description |
service_name |
The name of the service |
Cost Head |
cost_head_detail |
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Exclude From Lookup Lists |
avail_for_use |
Place a tick in here if you want the code to be excluded from lookup lists. This is used when the service is obsolete. |
Colour |
workflow_colour |
Additional Information
The best way to define a service is as a discipline or profession.
In the Standard version of Timemaster you would still be restricted to one overall fixed fee per project, but both services could record time to the same project and obtain separate reports. The alternative is to create two projects.
In the Technical version of Timemaster, you would define each task as belonging to one of the services, and obtain reports appertaining to the service of your choice.
If in doubt, create only one service and if you find it too restrictive then expand the number of services. You will likely get a feel for what is a service when it comes to defining activity headings for booking time. If you find you are creating a whole bunch of activities only to be used by one set of people, then the likelihood is they would be better being extracted into a separate service. |
Whenever a report is required on a project, say for costs to date or a profitability report, you can always run the report by service.
Click new to create a new service code or click the menu item in the grid to edit or delete a specific service code
Property Services Example
In a Property Services department the following would be different services because they carry out different types of work:
▪Architects
▪Quantity Surveyors
▪Clerk of Works
▪Services Engineers
Estates Services Example
There would normally be only one service, unless the Estates Services comprised departments doing varied work.
▪Strategy and Planning
▪Estate Maintenance
▪Land Sales and Purchase
The above could equally be accommodated with a single service, with reporting being carried out by selecting by group.
Non Service Example
The following are NOT examples of different services:
▪Designer
▪Draftsman
▪Tracer
As they all carry out the same type of work (albeit to a different level)
A service is NOT a grouping of staff, although it often equates to a grouping of staff (because it is common to group staff by discipline); rather it is a description of the work they carry out. I.e. A person may be in the Architects section but may not necessarily be an Architect.
Very often (90%+ of the time) a service does actually equate to a grouping or department of staff.